The number they judge you by
Your customers are happy. Your review count says they’re not.
The work is good. The regulars love you. But a stranger comparing you to a competitor sees only the rating — and a thin or stale one reads as risk. Your happiest customers would gladly vouch for you. Almost none ever do, because no one makes it easy at the right moment.
4.9
★★★★★
what it could read, if everyone happy said so
Happy customers this monthmany
Who were asked for a reviewalmost none
Reviews you could have earnedmost of them